Refund Policy

Effective Date: January 1st, 2024


1. Refund Eligibility


We strive to provide products and services that meet or exceed your expectations. If you are dissatisfied with your purchase, our refund policy outlines the conditions under which refunds may be granted.

2. Returns

To be eligible for a refund, please follow these guidelines:

- The request for a refund must be made within 14 days from the date of delivery.
- The product must be in the same condition as received and in its original packaging.
- Your proof of purchase, such as a receipt or order number, must accompany the refund request.

3. Non-Refundable Items

Certain items are not eligible for a refund. These include:

- Downloadable products
- Gift cards
- Services already rendered

4. Refund Process

Once your refund request is received and approved, we will initiate a refund to your original method of payment. The processing time may vary, and you will be notified of the status.

5. Shipping Costs

Shipping costs associated with the original purchase are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Late or Missing Refunds

If you haven't received a refund within the expected time frame, please check your bank account. If the issue persists, contact your credit card company or bank. If you still have concerns, contact us at therelief.store@gmail.com

7. Contact Us

For refund inquiries or to initiate a refund request, please contact us at therelief.store@gmail.com